{"id":434293,"date":"2025-02-13T19:52:03","date_gmt":"2025-02-13T19:52:03","guid":{"rendered":"https:\/\/southwarknews.co.uk\/?p=434293"},"modified":"2025-02-13T19:52:08","modified_gmt":"2025-02-13T19:52:08","slug":"no-running-water-for-three-days-after-water-pipe-burst-in-dulwich","status":"publish","type":"post","link":"https:\/\/southwarknews.co.uk\/area\/dulwich\/no-running-water-for-three-days-after-water-pipe-burst-in-dulwich\/","title":{"rendered":"No running water for three days after water pipe burst in Dulwich"},"content":{"rendered":"\n<p class=\"has-medium-font-size\"><strong>Residents left without running water for three days have said they\u2019re fed up of waiting for it to be turned back on, as concerns were raised some are unable to get to the only bottled water station available. <\/strong><\/p>\n\n\n\n<p>Taps have run dry in Crystal Palace, Sydenham and surrounding areas since Tuesday evening (February 11), after a water pipe burst in nearby Dulwich.<\/p><script type=\"text\/plain\" data-tcf=\"waiting-for-consent\" data-id=\"69959\" data-bid=\"1\" data-placement=\"448384\" data-no-track=\"impressions\">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<\/script>\n\n\n\n<p>Households in SE19, SE23, SE26, SE27 and SW16 have been affected by the outage, including seven schools and three care homes. Thames Water hasn\u2019t stated when water supply will be restored to all homes, but has said it is \u2018working 24 hours a day to resolve the situation\u2019.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-southwark-news wp-block-embed-southwark-news\"><div class=\"wp-block-embed__wrapper\">\n<span class=\"cSK9MukPqvHy0f1\"><blockquote class=\"wp-embedded-content\" data-secret=\"iznGQnjVRw\"><a href=\"https:\/\/southwarknews.co.uk\/news\/news-plus\/residents-on-rotherhithe-estate-left-freezing-over-christmas-due-to-four-month-heating-outage\/\">Residents on Rotherhithe estate left freezing over Christmas due to four month heating outage<\/a><\/blockquote><iframe class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;Residents on Rotherhithe estate left freezing over Christmas due to four month heating outage&#8221; &#8212; Southwark News\" src=\"https:\/\/southwarknews.co.uk\/news\/news-plus\/residents-on-rotherhithe-estate-left-freezing-over-christmas-due-to-four-month-heating-outage\/embed\/#?secret=lgIJX4L0sX#?secret=iznGQnjVRw\" data-secret=\"iznGQnjVRw\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/span>\n<\/div><\/figure>\n\n\n\n<p>Affected residents the Local Democracy Reporting Service (LDRS) spoke to on Thursday (February 13) at an emergency bottled water station set up in a Sainsbury\u2019s car park in Bell Green said the lack of water was \u2018annoying\u2019. Ernest Satheesbeen, who lives in Catford, said: \u201cWe\u2019ve had no water for three days. At first I thought it had frozen, but when it continued being a problem I realised everyone was affected and it was more serious.<\/p><script type=\"text\/plain\" data-tcf=\"waiting-for-consent\" data-id=\"68153\" data-bid=\"1\" data-placement=\"448385\" data-no-track=\"impressions\">PGRpdiBpZD0ic291dGgtNDA5MjU4NTc4IiBjbGFzcz0ic291dGgtY29udGVudCBzb3V0aC1lbnRpdHktcGxhY2VtZW50IiBzdHlsZT0ibWFyZ2luLWxlZnQ6IGF1dG87bWFyZ2luLXJpZ2h0OiBhdXRvO3RleHQtYWxpZ246IGNlbnRlcjsiPjwhLS0gIC8xNTQ3MjUwNzAsMjI2OTQxOTY5Njkvc291dGh3YXJrbmV3cy9zb3V0aHdhcmtuZXdzIC0tPg0KPGRpdiBpZD0iZGl2LWdwdC1hZC0yeDEiPg0KPHNjcmlwdD4NCmdvb2dsZXRhZy5jbWQucHVzaChmdW5jdGlvbigpIHsgZ29vZ2xldGFnLmRpc3BsYXkoJ2Rpdi1ncHQtYWQtMngxJyk7IH0pOw0KPC9zY3JpcHQ+DQo8L2Rpdj4gICAgICAgICAgPC9kaXY+<\/script>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"747\" height=\"560\" src=\"https:\/\/southwarknews.co.uk\/wp-content\/uploads\/2025\/02\/Water-Ernest-Satheesbeen-747x560.jpg\" alt=\"\" class=\"wp-image-434294\" srcset=\"https:\/\/southwarknews.co.uk\/wp-content\/uploads\/2025\/02\/Water-Ernest-Satheesbeen-747x560.jpg 747w, https:\/\/southwarknews.co.uk\/wp-content\/uploads\/2025\/02\/Water-Ernest-Satheesbeen-373x280.jpg 373w, https:\/\/southwarknews.co.uk\/wp-content\/uploads\/2025\/02\/Water-Ernest-Satheesbeen-768x576.jpg 768w, https:\/\/southwarknews.co.uk\/wp-content\/uploads\/2025\/02\/Water-Ernest-Satheesbeen-1536x1152.jpg 1536w, https:\/\/southwarknews.co.uk\/wp-content\/uploads\/2025\/02\/Water-Ernest-Satheesbeen-2048x1536.jpg 2048w, https:\/\/southwarknews.co.uk\/wp-content\/uploads\/2025\/02\/Water-Ernest-Satheesbeen-1320x990.jpg 1320w, https:\/\/southwarknews.co.uk\/wp-content\/uploads\/2025\/02\/Water-Ernest-Satheesbeen-750x563.jpg 750w, https:\/\/southwarknews.co.uk\/wp-content\/uploads\/2025\/02\/Water-Ernest-Satheesbeen-1140x855.jpg 1140w\" sizes=\"(max-width: 747px) 100vw, 747px\" \/><figcaption class=\"wp-element-caption\">Ernest Satheesbeen from Catford, South London was one of the residents affected by the water outage. CREDIT: Robert Firth<\/figcaption><\/figure>\n<\/div>\n\n\n<p>\u201cIt\u2019s not great. I\u2019m hoping it will be back to normal soon. I didn\u2019t know there was bottled water here. I just saw it [the distribution hub] on my way to work. I asked the staff and they said I need to come around with my car to get it so I\u2019m going to do that.\u201d<\/p>\n\n\n\n<p>Candice Brown was pushing a trolley piled with bottled water through Sainsbury\u2019s car park when she stopped to speak to the LDRS. The 47-year-old from Crystal Palace said it was the first of several trips she would be making to the collection point, as she was getting supplies for neighbours as well as herself.<\/p><script type=\"text\/plain\" data-tcf=\"waiting-for-consent\" data-id=\"71156\" data-bid=\"1\" data-placement=\"448386\" data-no-track=\"impressions\">PGRpdiBpZD0ic291dGgtMjQ5ODQ5ODU3NyIgY2xhc3M9InNvdXRoLWluLWFydGljbGUtbXB1OSBzb3V0aC1lbnRpdHktcGxhY2VtZW50Ij48IS0tICAvMTU0NzI1MDcwLDIyNjk0MTk2OTY5L3NvdXRod2Fya25ld3Mvc291dGh3YXJrbmV3cyAtLT4NCjxkaXYgaWQ9ImRpdi1ncHQtYWQtbXB1OSI+DQo8c2NyaXB0Pg0KZ29vZ2xldGFnLmNtZC5wdXNoKGZ1bmN0aW9uKCkgeyBnb29nbGV0YWcuZGlzcGxheSgnZGl2LWdwdC1hZC1tcHU5Jyk7IH0pOw0KPC9zY3JpcHQ+DQo8L2Rpdj4gICAgIDwvZGl2Pg==<\/script>\n\n\n\n<p>She said: \u201cIt\u2019s the first time I have been today but I\u2019m coming back as I\u2019m assisting other people. I had to help somebody carry a few bottles earlier. The water is off and on at the moment. Since I have been living in the area there has been a big problem with the water. I think there has been a water pressure problem for a while.\u201d<\/p>\n\n\n\n<p>Anna Kakule, 27, from Sydenham, who was also without water, said: \u201cIt\u2019s annoying. The water has been going on and off for three days. There is water but it stops regularly and the pressure is not high.<\/p>\n\n\n\n<p>\u201cIt\u2019s the first time I\u2019ve been to collect water. I saw the collection point yesterday when I was passing by. I hadn\u2019t seen it advertised anywhere.\u201d<\/p>\n\n\n\n<p>She added: \u201cThe water pressure generally is not good and the water is not hot enough. You can shower with just the hot tap on, without any cold water cooling it.\u201d<\/p><script type=\"text\/plain\" data-tcf=\"waiting-for-consent\" data-id=\"71157\" data-bid=\"1\" data-placement=\"448387\" data-no-track=\"impressions\">PGRpdiBpZD0ic291dGgtMzM2Nzg0NDg2MCIgY2xhc3M9InNvdXRoLWluLWFydGljbGUtbXB1LTEwIHNvdXRoLWVudGl0eS1wbGFjZW1lbnQiPjwhLS0gIC8xNTQ3MjUwNzAsMjI2OTQxOTY5Njkvc291dGh3YXJrbmV3cy9zb3V0aHdhcmtuZXdzIC0tPg0KPGRpdiBpZD0iZGl2LWdwdC1hZC1tcHUxMCI+DQo8c2NyaXB0Pg0KZ29vZ2xldGFnLmNtZC5wdXNoKGZ1bmN0aW9uKCkgeyBnb29nbGV0YWcuZGlzcGxheSgnZGl2LWdwdC1hZC1tcHUxMCcpOyB9KTsNCjwvc2NyaXB0Pg0KPC9kaXY+ICAgICA8L2Rpdj4=<\/script>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-southwark-news wp-block-embed-southwark-news\"><div class=\"wp-block-embed__wrapper\">\n<span class=\"q2E54zNv0iAZypY9j\"><blockquote class=\"wp-embedded-content\" data-secret=\"nfnEqyZrGL\"><a href=\"https:\/\/southwarknews.co.uk\/area\/camberwell\/exclusive-leak-flooding-camberwell-estates-garden-was-reported-three-weeks-ago-its-now-two-feet-deep\/\">Exclusive: Leak flooding Camberwell estate&#8217;s garden was &#8216;reported three weeks ago&#8217; &#8211; it&#8217;s now &#8216;two feet deep&#8217;<\/a><\/blockquote><iframe class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;Exclusive: Leak flooding Camberwell estate&#8217;s garden was &#8216;reported three weeks ago&#8217; &#8211; it&#8217;s now &#8216;two feet deep&#8217;&#8221; &#8212; Southwark News\" src=\"https:\/\/southwarknews.co.uk\/area\/camberwell\/exclusive-leak-flooding-camberwell-estates-garden-was-reported-three-weeks-ago-its-now-two-feet-deep\/embed\/#?secret=4h1ZQid7VL#?secret=nfnEqyZrGL\" data-secret=\"nfnEqyZrGL\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/span>\n<\/div><\/figure>\n\n\n\n<p>Helen Hayes, MP for many of the affected residents, criticised Thames Water for its \u2018chaotic handling of [the] water outages\u2019 in an open letter to the firm\u2019s CEO Chris Weston on Thursday. Hayes, Labour MP for Dulwich and West Norwood, said she was concerned Thames Water had allowed such a big leak to occur at a critical pumping station and described the firm\u2019s support for residents as \u2018poor\u2019.<\/p>\n\n\n\n<p>She added: \u201cThe only bottled water station is located in Bell Green, which is inaccessible for many of my constituents who do not have a car. There appears to be no consideration for my constituents who will need to collect water on foot.\u201d<\/p>\n\n\n\n<p>On Wednesday (February 12) Thames Water had to close the distribution hub at Bell Green early \u2018due to a security incident\u2019. People on social media reported seeing people fighting over bottled water at the collection point.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"747\" height=\"560\" src=\"https:\/\/southwarknews.co.uk\/wp-content\/uploads\/2025\/02\/Water-Drivers-collect-747x560.jpg\" alt=\"\" class=\"wp-image-434295\" srcset=\"https:\/\/southwarknews.co.uk\/wp-content\/uploads\/2025\/02\/Water-Drivers-collect-747x560.jpg 747w, https:\/\/southwarknews.co.uk\/wp-content\/uploads\/2025\/02\/Water-Drivers-collect-373x280.jpg 373w, https:\/\/southwarknews.co.uk\/wp-content\/uploads\/2025\/02\/Water-Drivers-collect-768x576.jpg 768w, https:\/\/southwarknews.co.uk\/wp-content\/uploads\/2025\/02\/Water-Drivers-collect-1536x1152.jpg 1536w, https:\/\/southwarknews.co.uk\/wp-content\/uploads\/2025\/02\/Water-Drivers-collect-2048x1536.jpg 2048w, https:\/\/southwarknews.co.uk\/wp-content\/uploads\/2025\/02\/Water-Drivers-collect-1320x990.jpg 1320w, https:\/\/southwarknews.co.uk\/wp-content\/uploads\/2025\/02\/Water-Drivers-collect-750x563.jpg 750w, https:\/\/southwarknews.co.uk\/wp-content\/uploads\/2025\/02\/Water-Drivers-collect-1140x855.jpg 1140w\" sizes=\"(max-width: 747px) 100vw, 747px\" \/><figcaption class=\"wp-element-caption\"><em>Drivers collect bottled water from the collection point at Sainsbury&#8217;s car park in Bell Green. CREDIT: Robert Firth<\/em><\/figcaption><\/figure>\n<\/div>\n\n\n<p>Word of the free supplies appeared to have spread beyond affected residents by Thursday (February 13). One man the LDRS spoke to at the bottled water station in Bell Green admitted he wasn\u2019t impacted by the water outage, but had just come to load his car with free bottled water.<\/p>\n\n\n\n<p>A Thames Water spokesperson said: \u201cWe are sorry to customers in the Crystal Palace area who have experienced low water pressure or no water due to a burst pipe. Overnight our teams have worked to re-route water into the network with water supply now restored to the majority of properties.<\/p>\n\n\n\n<p>\u201cWe will continue to deliver bottled water to those on our priority services register in the impacted area and have reopened our bottled water station at Sainsbury\u2019s Southend Lane, SE26 4PU. Our teams are working 24 hours a day to resolve the situation, and we are sorry for any inconvenience this has caused.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Residents left without running water for three days have said they\u2019re fed up of waiting for it to be turned back on, as concerns were raised some are unable to get to the only bottled water station available. Taps have run dry in Crystal Palace, Sydenham and surrounding areas since Tuesday evening (February 11), after [&hellip;]<\/p>\n","protected":false},"author":18955,"featured_media":434296,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sfio_featured_image":false,"sfio_embed_code":"","jnews-multi-image_gallery":[],"jnews_single_post":{"format":"standard","override":[{"template":"1","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"top","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"1","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"0","post_reading_time_wpm":"300","post_calculate_word_method":"str_word_count","show_zoom_button":"0","zoom_button_out_step":"2","zoom_button_in_step":"3","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"1","number_popup_post":"1","show_author_box":"1","show_inline_post_related":"1"}],"image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post_position":"meta","trending_post_label":"Trending","sponsored_post_label":"Sponsored by","disable_ad":"0","subtitle":"Households in SE19, SE23, SE26, SE27 and SW16 have been affected by the outage"},"jnews_primary_category":{"id":"9635"},"jnews_social_meta":[],"jnews_override_counter":{"view_counter_number":"0","share_counter_number":"0","like_counter_number":"0","dislike_counter_number":"0"},"footnotes":""},"categories":[7375,5617,84,13539,15871,15718,13602,1400],"tags":[],"class_list":["post-434293","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-community","category-crystal-palace","category-dulwich","category-featured","category-lambeth","category-lewisham","category-news","category-sydenham"],"_links":{"self":[{"href":"https:\/\/southwarknews.co.uk\/wp-json\/wp\/v2\/posts\/434293","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/southwarknews.co.uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/southwarknews.co.uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/southwarknews.co.uk\/wp-json\/wp\/v2\/users\/18955"}],"replies":[{"embeddable":true,"href":"https:\/\/southwarknews.co.uk\/wp-json\/wp\/v2\/comments?post=434293"}],"version-history":[{"count":0,"href":"https:\/\/southwarknews.co.uk\/wp-json\/wp\/v2\/posts\/434293\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/southwarknews.co.uk\/wp-json\/wp\/v2\/media\/434296"}],"wp:attachment":[{"href":"https:\/\/southwarknews.co.uk\/wp-json\/wp\/v2\/media?parent=434293"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/southwarknews.co.uk\/wp-json\/wp\/v2\/categories?post=434293"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/southwarknews.co.uk\/wp-json\/wp\/v2\/tags?post=434293"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}