{"id":477427,"date":"2026-04-15T11:00:00","date_gmt":"2026-04-15T10:00:00","guid":{"rendered":"https:\/\/southwarknews.co.uk\/?p=477427"},"modified":"2026-04-15T20:33:09","modified_gmt":"2026-04-15T19:33:09","slug":"st-georges-hospital-ae-no-longer-inadequate-says-healthcare-watchdog","status":"publish","type":"post","link":"https:\/\/southwarknews.co.uk\/news\/community\/st-georges-hospital-ae-no-longer-inadequate-says-healthcare-watchdog\/","title":{"rendered":"St George&#8217;s Hospital A&amp;E no longer &#8216;inadequate&#8217; says healthcare watchdog"},"content":{"rendered":"\n<p class=\"has-medium-font-size\"><strong>St George\u2019s Hospital&#8217;s emergency department is no longer &#8216;inadequate&#8217; say inspectors after previous breaches were found by the Care Quality Commission <em>writes Pablo Munoz\u2026<\/em><\/strong><\/p>\n\n\n\n<p>The Care Quality Commission (CQC) has upgraded the rating of urgent and emergency care services at St George\u2019s Hospital, in Tooting, lifting the previous rating of \u2018Inadequate\u2019 after recognising significant improvements.<\/p><script type=\"text\/plain\" data-tcf=\"waiting-for-consent\" data-id=\"69959\" data-bid=\"1\" data-placement=\"448384\" data-no-track=\"impressions\">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<\/script>\n\n\n\n<p>The hospital was inspected between January and February following a warning notice issued in late 2024, when breaches of Regulation 12 (failure to assess and mitigate risks), Regulation 15 (safety of premises and equipment), Regulation 17 (poor governance and record keeping) and Regulation 18 (safeguarding and staff training) were found.<\/p>\n\n\n\n<p>The CQC previously detected these violations of the Health and Social Care Act 2008 at St George\u2019s Hospital and gave it an \u2018inadequate\u2019 rating. This has now been raised to \u2018Requires Improvement\u2019, meaning the department is no longer labelled a safety risk and is clear of its legal breaches.<\/p><script type=\"text\/plain\" data-tcf=\"waiting-for-consent\" data-id=\"68153\" data-bid=\"1\" data-placement=\"448385\" data-no-track=\"impressions\">PGRpdiBpZD0ic291dGgtMzk5NzM5ODExMSIgY2xhc3M9InNvdXRoLWNvbnRlbnQgc291dGgtZW50aXR5LXBsYWNlbWVudCIgc3R5bGU9Im1hcmdpbi1sZWZ0OiBhdXRvO21hcmdpbi1yaWdodDogYXV0bzt0ZXh0LWFsaWduOiBjZW50ZXI7Ij48IS0tICAvMTU0NzI1MDcwLDIyNjk0MTk2OTY5L3NvdXRod2Fya25ld3Mvc291dGh3YXJrbmV3cyAtLT4NCjxkaXYgaWQ9ImRpdi1ncHQtYWQtMngxIj4NCjxzY3JpcHQ+DQpnb29nbGV0YWcuY21kLnB1c2goZnVuY3Rpb24oKSB7IGdvb2dsZXRhZy5kaXNwbGF5KCdkaXYtZ3B0LWFkLTJ4MScpOyB9KTsNCjwvc2NyaXB0Pg0KPC9kaXY+ICAgICAgICAgIDwvZGl2Pg==<\/script>\n\n\n\n<p>Kate Slemeck, managing director at St George\u2019s, said: \u201cThis inspection shows the real impact of our teams\u2019 hard work and focus on improvement.<\/p>\n\n\n\n<p>\u201cOur urgent and emergency care services are renowned for the life-saving and expert treatment our teams provide, and we will continue to embed new policies, documentation and digital systems, building confidence that the CQC will recognise even greater improvements in the next inspection.\u201d<\/p><script type=\"text\/plain\" data-tcf=\"waiting-for-consent\" data-id=\"71156\" data-bid=\"1\" data-placement=\"448386\" data-no-track=\"impressions\">PGRpdiBpZD0ic291dGgtODY4NjU2NDQ0IiBjbGFzcz0ic291dGgtaW4tYXJ0aWNsZS1tcHU5IHNvdXRoLWVudGl0eS1wbGFjZW1lbnQiPjwhLS0gIC8xNTQ3MjUwNzAsMjI2OTQxOTY5Njkvc291dGh3YXJrbmV3cy9zb3V0aHdhcmtuZXdzIC0tPg0KPGRpdiBpZD0iZGl2LWdwdC1hZC1tcHU5Ij4NCjxzY3JpcHQ+DQpnb29nbGV0YWcuY21kLnB1c2goZnVuY3Rpb24oKSB7IGdvb2dsZXRhZy5kaXNwbGF5KCdkaXYtZ3B0LWFkLW1wdTknKTsgfSk7DQo8L3NjcmlwdD4NCjwvZGl2PiAgICAgPC9kaXY+<\/script>\n\n\n\n<p>The CQC highlighted many improvements following their inspection, noting stronger systems of care that have bolstered oversight in the waiting area. This has improved patient flow and led to average wait times falling to just five minutes, which is 10 minutes faster than the national target.<\/p>\n\n\n\n<p>The new audit also showed stronger documentation and clinical monitoring, greater access to time-critical medicines, improvements in electronic prescriptions and seven-day pharmaceutical provision, which is currently under development.<\/p>\n\n\n\n<p>The hospital has introduced \u2018tap-and-go\u2019 logins for computers to improve security and patient safety, and has trained 94 per cent of its staff on GDPR, the data protection framework.<\/p>\n\n\n\n<p>However, the CQC found room for improvement regarding risk assessments being fully completed for all patients, the full embedding of new safety and digital processes and pharmacy coverage, which is moving towards a full seven-day service.<\/p><script type=\"text\/plain\" data-tcf=\"waiting-for-consent\" data-id=\"71157\" data-bid=\"1\" data-placement=\"448387\" data-no-track=\"impressions\">PGRpdiBpZD0ic291dGgtMzY1MDMwOTYxMCIgY2xhc3M9InNvdXRoLWluLWFydGljbGUtbXB1LTEwIHNvdXRoLWVudGl0eS1wbGFjZW1lbnQiPjwhLS0gIC8xNTQ3MjUwNzAsMjI2OTQxOTY5Njkvc291dGh3YXJrbmV3cy9zb3V0aHdhcmtuZXdzIC0tPg0KPGRpdiBpZD0iZGl2LWdwdC1hZC1tcHUxMCI+DQo8c2NyaXB0Pg0KZ29vZ2xldGFnLmNtZC5wdXNoKGZ1bmN0aW9uKCkgeyBnb29nbGV0YWcuZGlzcGxheSgnZGl2LWdwdC1hZC1tcHUxMCcpOyB9KTsNCjwvc2NyaXB0Pg0KPC9kaXY+ICAgICA8L2Rpdj4=<\/script>\n\n\n\n<p>The commission also found that not all staff were aware of changes to important policies and observed some patients being allowed to take medicines themselves, contrary to the trust\u2019s self-administration policy.<\/p>\n\n\n\n<p><em><strong>The full inspection report can be found on the <a href=\"https:\/\/www.cqc.org.uk\/location\/RJ701\/reports\/LAP-01239\/urgent-and-emergency-services\" target=\"_blank\" rel=\"noreferrer noopener\"><u>CQC website.<\/u><\/a><\/strong><\/em><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>St George\u2019s Hospital&#8217;s emergency department is no longer &#8216;inadequate&#8217; say inspectors after previous breaches were found by the Care Quality Commission writes Pablo Munoz\u2026 The Care Quality Commission (CQC) has upgraded the rating of urgent and emergency care services at St George\u2019s Hospital, in Tooting, lifting the previous rating of \u2018Inadequate\u2019 after recognising significant improvements. [&hellip;]<\/p>\n","protected":false},"author":18930,"featured_media":477428,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sfio_featured_image":false,"sfio_embed_code":"","jnews-multi-image_gallery":[],"jnews_single_post":{"format":"standard","override":[{"template":"1","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"top","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"1","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"0","post_reading_time_wpm":"300","post_calculate_word_method":"str_word_count","show_zoom_button":"0","zoom_button_out_step":"2","zoom_button_in_step":"3","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"1","show_comment_section":"1","number_popup_post":"1","show_author_box":"1","show_inline_post_related":"1"}],"image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post_position":"meta","trending_post_label":"Trending","sponsored_post_label":"Sponsored by","disable_ad":"0"},"jnews_primary_category":{"id":"9635"},"jnews_social_meta":[],"jnews_override_counter":{"view_counter_number":"0","share_counter_number":"0","like_counter_number":"0","dislike_counter_number":"0"},"footnotes":""},"categories":[7375,13602,9635,17620],"tags":[3842,18780],"class_list":["post-477427","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-community","category-news","category-south-london","category-wandsworth","tag-cqc","tag-st-georges-hospital"],"_links":{"self":[{"href":"https:\/\/southwarknews.co.uk\/wp-json\/wp\/v2\/posts\/477427","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/southwarknews.co.uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/southwarknews.co.uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/southwarknews.co.uk\/wp-json\/wp\/v2\/users\/18930"}],"replies":[{"embeddable":true,"href":"https:\/\/southwarknews.co.uk\/wp-json\/wp\/v2\/comments?post=477427"}],"version-history":[{"count":4,"href":"https:\/\/southwarknews.co.uk\/wp-json\/wp\/v2\/posts\/477427\/revisions"}],"predecessor-version":[{"id":477618,"href":"https:\/\/southwarknews.co.uk\/wp-json\/wp\/v2\/posts\/477427\/revisions\/477618"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/southwarknews.co.uk\/wp-json\/wp\/v2\/media\/477428"}],"wp:attachment":[{"href":"https:\/\/southwarknews.co.uk\/wp-json\/wp\/v2\/media?parent=477427"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/southwarknews.co.uk\/wp-json\/wp\/v2\/categories?post=477427"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/southwarknews.co.uk\/wp-json\/wp\/v2\/tags?post=477427"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}